Published Articles

https://americanprinter.com/columnists/sid-chadwick/060818-healthcare-sid-chadwick-ampr

Published Articles
Published in

American Printer

on Thursday, June 14, 2018

By Sid Chadwick

“Care, and not fine stables….make a good horse…”……Danish Proverb

INTRODUCTION:

I’ll be going to a client next week, that’s slowly gotten themselves into what I’ll call “a tight corner”.

Customers are not being taken care of, as they once were.

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Leadership Should Be Asking: “How Do I Improve Results…If I’m Not Willing To Change What I Do?”

Published Articles
Published in

American Printer

on Wednesday, June 6, 2018

By Sid Chadwick

“We’re kicking ass…. in May and June…..now I’ve got to convince a few that we’re not overworked….and we’re fortunate to have this new-found business…...”…..Sr. V.P., Sales & Marketing

INTRODUCTION:

He was relatively new to his organization…….he was still in that “getting to know each other --- honeymoon period.”

His new employer had contracted for “digital surveys”…. for years, with less than spectacular results……low response rates…….few volunteered comments…..and few immediate follow-up opportunities…. for additional business.

That newly hired Sr. V.P., Sales & Marketing --- was pushing for our customized, written Customer Survey Model….he and I went back two decades….and in effect, he’d stuck his neck out to get the approval.

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Do Your Employees Know The Background…..Of Their Employment……?

Published Articles
Published in

American Printer

on Thursday, May 31, 2018

By Sid Chadwick

“An intellectual is a man who says a simple thing in a difficult way…an artist is a man who says a difficult thing…. in a simple way….”…….Charles Bukowski

INTRODUCTION:

With some frequency, I’m asked to review a client’s Compensation Plan….for Sales Reps….CSR’s…..Inside Sales Reps……Plant Managers……..and occasionally --- a company President. (In today’s business environment, much --- and particularly pay plans --- for critical positions --- are changing.)

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When We Put It In Writing….It Becomes Important….

Published Articles
Published in

American Printer

on Thursday, May 24, 2018

By Sid Chadwick

 “It requires wisdom to understand wisdom…..the music is nothing if the audience is deaf…”……………………………..Walter Lippman

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“Good Morning, God…..What Can I Do For You, Today….?”

Published Articles
Published in

American Printer

on Wednesday, May 16, 2018

By Sid Chadwick

“Good Morning, God…..What Can I Do For You, Today….?”…Earl Barber, at a Kairos Weekend Retreat

INTRODUCTION:

I believe there are “Profound …Movements&r

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Company Consolidation……Hitting….. New Momentum

Published Articles
Published in

American Printer

on Thursday, May 10, 2018

By Sid Chadwick

“Any fool can make things bigger… more complex….and more violent…. It takes a touch of genius --- and a lot of courage --- to move in the opposite direction.”……………….Albert Einstein

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Which Part(s) of Our Great Industry - are “Over-Booked”…and…”Growing”……?

Published Articles
Published in

American Printer

on Thursday, May 3, 2018

By Sid Chadwick

“I’m not allowed to pursue…or add….another customer….. until we get past July…”……President, Sales Manager -- of Publication - Commercial Printer

INTRODUCTION:

That comment was shared with me….

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SEO…. is NOT an Equal Trade….for Developing Buyer-Supplier Relationships

Published Articles
Published in

American Printer

on Wednesday, April 25, 2018

By Sid Chadwick

 “Don’t throw away the old bucket…. until you know whether the new one holds water…”…………………..Swedish Proverb

INTRODUCTION:

We recently put a few divergent notes together…. and finally….had to stop pondering.

The picture had begun to clear……some would say….”…it had become very clear….”.

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“Continuous Improvement – Programs”…. May Be A Lie --- “By Omission”

Published Articles
Published in

American Printer

on Wednesday, April 18, 2018

By Sid Chadwick

Their Keynote Speakers spoke emphatically on the importance of C.I. for the Customer, but to your point, “No…, they didn’t offer any tools or processes or sessions  for one-to-one Customer Improvements…the Program was mostly about lowering production costs…. which was helpful….”….Volunteered by V.P. of Mfg Attendee to Recent Continuous Improvement Program

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“Superior Value of Print”…A Trend…..and….A Neglected, Credible Resource

Published Articles
Published in

American Printer

on Wednesday, April 11, 2018

By Sid Chadwick

“…laptops also distract…students sitting next to the user…and a growing number of professors are banning laptops from their classroom…”……..Print-In-The-Mix”

INTRODUCTION:

My observation is that a significant number of commercial printers

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