Published Articles

Too Few Moments….. for Reflection.....

Published Articles
Published in

American Printer

on Wednesday, Nov. 22, 2017

By Sid Chadwick

"...In ordinary life, we hardly realize that we receive a great deal more than we give, and that it is only with gratitude…. that life becomes rich…".........Dietrich Bonhoeffer

INTRODUCTION:

Company owners that I’ve been honored to serve…. have almost always left me with a sense of quiet, deep appreciation…. for what they were working to develop.

Often, no one could see their distinct vision…. but them…..but often, I would “buy-in” to what they wanted to create…..what they wanted their legacy to be…for those who would follow.

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“Excellence” in Key Customer Service Positions --- Counts --- Even More…!

Published Articles
Published in

American Printer

on Nov. 15, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“This is Printing Industries of America…..and this is Rosy….How may I help you…?”……PIA Headquarters (Every word…. is clear…..distinct…….and warm --- conveying the unspoken message….I’m delighted you called…..…”)

INTRODUCTION:

When they hand-out “Academy Awards” --- for Receptionist --- “Rosy” should be at the front of the line.

No matter the competence --- or availability of personnel --- or resources --- at PIA, “Rosy” --- because of who she is --- makes everyone there --- look like they are part of a great, professional organization….!.

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A Sacred Trust………..!

Published Articles
Published in

American Printer

on Wednesday, Nov. 8, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“Others have been here before me, and I walk in their footsteps. The books I have read were composed by generations of fathers and sons, mothers and daughters, teachers and disciples. I am the sum total of their experiences, their quests….And so are you.”…………..Elie Wiesel

INTRODUCTION:

Hopefully --- this column is worth discussion --- possibly --- in all your organization’s departments.

The “Notice” on our client’s Employee Bulletin Board, in their break/lunchroom, was for an “opening” --- in their Business Development Department:

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On Which Graphic Communications Advisory Council….Are You Serving….?

Published Articles
Published in

American Printer

on Thursday, Nov. 2, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“Don’t judge each day by the harvest you reap, but by the seeds you plant.”…………………………….Robert Louis Stevenson

INTRODUCTION:

Serving on the ACCGC (Accrediting Council for Collegiate Graphic Communications) Board --- has “opened my eyes” --- to the generosity and impact that company owners can have --- on thousands of students….and faculty’s….professional…and family lives.

Those company owners, by their unselfish service, contributions of money, in-kind supplies and equipment, and thoughtful suggestions --- impact our industry --- to its farthest corners………….

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How Much Is Your Organization’s Structure….Costing You….And Your Future….OR…..”..We Don’t Know What We Don’t Know…”

Published Articles
Published in

American Printer

on Thursday, Oct. 26, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, that to take the lead in the introduction of a new order to things.”……………...Niccolo Machiavelli

INTRODUCTION:

Growth 1Too many organizations in our industry --- at this moment --- are straining to grow --- without proper support, and willingness to change how they are structured.

Strains, cracks….and breaks --- are showing-up --- at worst possible moments.

At a Wide-Format Peer Group Organizational Meeting, our Agenda guided us to discuss a series of generally common conditions --- that tend to be expensive --- in the short term, in the long term --- or both:

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Do You Acknowledge & Reward Leadership’s Contributions

Published Articles
Published in

American Printer

on Tuesday, Oct. 10, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“…A bad manager can take a good staff and destroy it, causing the best to flee…and the remainder to lose all motivation…”…………………Leah Dyck.

INTRODUCTION:

At a recent Pressroom Performance Improvement Workshop, there developed a bit of “tension in the room”…. as discussion was facilitated --- to… “keep coming back to a decision-point --- of potential importance.”

From that discussion, one key participant was later heard to remark:

     “….They kept talking about and acknowledging their poor performance condition(s)….(of their equipment)…..but no one…owned… their conditions….”

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You Have How Many Options --- with a….“One Week ROI”…Week ….After Week…. After Week…..?

Published Articles
Published in

American Printer

on Wednesday, October 4, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“…Get wisdom!  Get understanding! Do not forget or turn away….”…Proverbs 4:5

INTRODUCTION:

Several “to-the-point” uncomfortable questions……

  • Are your Pressroom’s waste levels at or near the best in our industry….or….do you prefer to not look at or engage those numbers……….?
  • Regardless of the equipment you have, are your Pressmen….comfortable….at their current performance levels…..?
  • Regardless of the equipment you have, is your Press equipment performing near the top of the manufacturer’s rated speeds……?
  • What are you measuring….and what performance numbers are you posting..?
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How Often Does Your Sr. Mgmt. Team – Review – Critical Performance Issues …?

Published Articles
Published in

AmericanPrinter

on Wednesday, September 27, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“I have been driven many times upon my knees by the overwhelming conviction that I had nowhere else to go…. My own wisdom and that of all about me seemed insufficient for that day.”……………………………..…..Abraham Lincoln

INTRODUCTION:

We tend to forget…. if we ever knew….that all the generals President Lincoln brought forward….to lead the Union Army …in the early years of the “War Between the States” --- were graduates of West Point --- until…. he uncovered Ulysses S. Grant.

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I Didn’t Know You…. Could… Do… That…….!

Published Articles
Published in

American Printer

on Wednesday, September 20, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“Follow effective action with… quiet reflection…. From quiet reflection will come even more effective action.”…………………..……Peter Drucker

INTRODUCTION:

We just delivered another client’s Customer Survey Analysis and Report.

However, this one was different --- from several perspectives:

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CROSSTRAIN - CROSSTRAIN - CROSSTRAIN

Published Articles
Published in

American Printer

on Wednesday, September 13, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“Commit yourself to a dream……Why?....Because you can always rest assured that you succeeded in life’s most important battle – you defeated the fear of trying…”…………………………….Robert H. Schuller

INTRODUCTION:

“Cross-train”…..”Cross-train”….”Cross-train”…..

Those words spontaneously rang-out from a highly respected V.P. of Manufacturing --- whose company in my observation --- is continuing to prepare for:

(a) Continued Acquisitions….

(b) Continued Organic Growth….. and

(c) ….an Outstanding Market Reputation for Reliability….Quality…. and……Financial Performance.

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