Published Articles

Is Your Plant Manager Focusing Mostly on Immediate Production…..or…. Developing Personnel…..?

Published Articles
Published in

American Printer

on Thursday, Jan. 18, 2018

By Sid Chadwick

“My job duties have noticeably transitioned from managing jobs --- to developing and managing people --- particularly as we’ve expanded both our product lines…. and revenues…..”…..Mike Milota, V.P.of Manufacturing, WestAmerica Communications

INTRODUCTION:

Sid article 011918Note: Not everyone thinks naturally in terms of»Read more

Is A Key -- Intentional Quality -- Missing --- From Your “Business Development Strategy”…?

Published Articles
Published in

American Printer

on Wednesday, Jan. 10, 2018

By Sid Chadwick

“A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them.”……………….John C.  Maxwell

INTRODUCTION:

A recent article, published by a relatively large association, and written by our own Bob Lindgren, was well written, logical, instructive….and missing critical elements of “strategy” that --- in my opinion --- impact profitability --- and which most organizations in our great industry --- also --- omit.

In Bob’s well-written and instructive article, there was --- “No Business Development Strategy” --- for generating higher margins, and more predictable revenue growth --- which is available --- to almost every organization.

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Do We Look Inward --- At Our Culture --- And Communications --- For Weakness….and Opportunity….?

Published Articles
Published in

American Printer

on Wednesday, Jan. 3, 2018

By Sid Chadwick

“Mediocrity knows nothing higher than itself, but talent instantly recognizes genius.”……………..…………….Sir Arthur Conan Doyle

INTRODUCTION:

This month’s issue (January/February) of the Harvard Business Review focuses heavily on culture, leadership, and teaching. One of their headlines reads: The Best Leaders...Are Great Teachers

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What Won’t Be A Surprise --- in 2018 ….. and ….. Going Forward

Published Articles
Published in

American Printer

on Thursday, Dec. 28, 2017

By Sid Chadwick, Chadwick Consulting

“You can observe a lot….. just by watching”…………Yogi Berra

 Introduction

There’s a dramatic, almost hidden “sea-change” occurring in the marketplace….that too many ---&

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How Do We Prepare Our Next Generation….of Owners…..?

Published Articles
Published in

American Printer

on Wednesday, Dec. 20, 2017

By Sid Chadwick

In order to achieve anything, you must be brave enough to fail.”…….Kirk Douglas

 

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Surprises --- In Customer Survey Results

Published Articles
Published in

American Printer

on Wednesday, Dec. 13, 2017

By Sid Chadwick

“We’re all proud of making little mistakes. It gives us the feeling we don’t make any big ones.”…………….……..Andy Rooney

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Another Shameless --- “Note of Appreciation” --- and --- Self-Promotion

Published Articles
Published in

American Printer

on Thursday, Dec. 7, 2017

By Sid Chadwick

“Education of the Customer….drives demand to the Sponsor”….…..Dick Gorelick

INTRODUCTION:

“End-of-the-year” --- provides multiple opportunities for self-promotion --- that most

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Too Few Moments….. for Reflection.....

Published Articles
Published in

American Printer

on Wednesday, Nov. 22, 2017

By Sid Chadwick

"...In ordinary life, we hardly realize that we receive a great deal more than we give, and that it is only with gratitude…. that life becomes rich…".........Dietrich Bonhoeffer

INTRODUCTION:

Company owners that I’ve been honored to serve…. have almost always left me with a sense of quiet, deep appreciation…. for what they were working to develop.

Often, no one could see their distinct vision…. but them…..but often, I would “buy-in” to what they wanted to create…..what they wanted their legacy to be…for those who would follow.

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“Excellence” in Key Customer Service Positions --- Counts --- Even More…!

Published Articles
Published in

American Printer

on Wednesday, Nov. 15, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“This is Printing Industries of America…..and this is Rosy….How may I help you…?”……PIA Headquarters (Every word…. is clear…..distinct…….and warm --- conveying the unspoken message….I’m delighted you called…..…”)

INTRODUCTION:

When they hand-out “Academy Awards” --- for Receptionist --- “Rosy” should be at the front of the line.

No matter the competence --- or availability of personnel --- or resources --- at PIA, “Rosy” --- because of who she is --- makes everyone there --- look like they are part of a great, professional organization….!.

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A Sacred Trust………..!

Published Articles
Published in

American Printer

on Wednesday, Nov. 8, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“Others have been here before me, and I walk in their footsteps. The books I have read were composed by generations of fathers and sons, mothers and daughters, teachers and disciples. I am the sum total of their experiences, their quests….And so are you.”…………..Elie Wiesel

INTRODUCTION:

Hopefully --- this column is worth discussion --- possibly --- in all your organization’s departments.

The “Notice” on our client’s Employee Bulletin Board, in their break/lunchroom, was for an “opening” --- in their Business Development Department:

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