Published Articles

Do We Look Inward --- At Our Culture --- And Communications --- For Weakness….and Opportunity….?

Published Articles
Published in

American Printer

on Wednesday, Jan. 3, 2018

By Sid Chadwick

“Mediocrity knows nothing higher than itself, but talent instantly recognizes genius.”……………..…………….Sir Arthur Conan Doyle

INTRODUCTION:

This month’s issue (January/February) of the Harvard Business Review focuses heavily on culture, leadership, and teaching. One of their headlines reads: The Best Leaders...Are Great Teachers

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What Won’t Be A Surprise --- in 2018 ….. and ….. Going Forward

Published Articles
Published in

American Printer

on Thursday, Dec. 28, 2017

By Sid Chadwick, Chadwick Consulting

“You can observe a lot….. just by watching”…………Yogi Berra

 Introduction

There’s a dramatic, almost hidden “sea-change” occurring in the marketplace….that too many ---&

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How Do We Prepare Our Next Generation….of Owners…..?

Published Articles
Published in

American Printer

on Wednesday, Dec. 20, 2017

By Sid Chadwick

In order to achieve anything, you must be brave enough to fail.”…….Kirk Douglas

 

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Surprises --- In Customer Survey Results

Published Articles
Published in

American Printer

on Wednesday, Dec. 13, 2017

By Sid Chadwick

“We’re all proud of making little mistakes. It gives us the feeling we don’t make any big ones.”…………….……..Andy Rooney

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Another Shameless --- “Note of Appreciation” --- and --- Self-Promotion

Published Articles
Published in

American Printer

on Thursday, Dec. 7, 2017

By Sid Chadwick

“Education of the Customer….drives demand to the Sponsor”….…..Dick Gorelick

INTRODUCTION:

“End-of-the-year” --- provides multiple opportunities for self-promotion --- that most

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Too Few Moments….. for Reflection.....

Published Articles
Published in

American Printer

on Wednesday, Nov. 22, 2017

By Sid Chadwick

"...In ordinary life, we hardly realize that we receive a great deal more than we give, and that it is only with gratitude…. that life becomes rich…".........Dietrich Bonhoeffer

INTRODUCTION:

Company owners that I’ve been honored to serve…. have almost always left me with a sense of quiet, deep appreciation…. for what they were working to develop.

Often, no one could see their distinct vision…. but them…..but often, I would “buy-in” to what they wanted to create…..what they wanted their legacy to be…for those who would follow.

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“Excellence” in Key Customer Service Positions --- Counts --- Even More…!

Published Articles
Published in

American Printer

on Wednesday, Nov. 15, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“This is Printing Industries of America…..and this is Rosy….How may I help you…?”……PIA Headquarters (Every word…. is clear…..distinct…….and warm --- conveying the unspoken message….I’m delighted you called…..…”)

INTRODUCTION:

When they hand-out “Academy Awards” --- for Receptionist --- “Rosy” should be at the front of the line.

No matter the competence --- or availability of personnel --- or resources --- at PIA, “Rosy” --- because of who she is --- makes everyone there --- look like they are part of a great, professional organization….!.

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A Sacred Trust………..!

Published Articles
Published in

American Printer

on Wednesday, Nov. 8, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“Others have been here before me, and I walk in their footsteps. The books I have read were composed by generations of fathers and sons, mothers and daughters, teachers and disciples. I am the sum total of their experiences, their quests….And so are you.”…………..Elie Wiesel

INTRODUCTION:

Hopefully --- this column is worth discussion --- possibly --- in all your organization’s departments.

The “Notice” on our client’s Employee Bulletin Board, in their break/lunchroom, was for an “opening” --- in their Business Development Department:

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On Which Graphic Communications Advisory Council….Are You Serving….?

Published Articles
Published in

American Printer

on Thursday, Nov. 2, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“Don’t judge each day by the harvest you reap, but by the seeds you plant.”…………………………….Robert Louis Stevenson

INTRODUCTION:

Serving on the ACCGC (Accrediting Council for Collegiate Graphic Communications) Board --- has “opened my eyes” --- to the generosity and impact that company owners can have --- on thousands of students….and faculty’s….professional…and family lives.

Those company owners, by their unselfish service, contributions of money, in-kind supplies and equipment, and thoughtful suggestions --- impact our industry --- to its farthest corners………….

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How Much Is Your Organization’s Structure….Costing You….And Your Future….OR…..”..We Don’t Know What We Don’t Know…”

Published Articles
Published in

American Printer

on Thursday, Oct. 26, 2017

By Sid Chadwick, Chadwick Consulting, Inc.

“There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, that to take the lead in the introduction of a new order to things.”……………...Niccolo Machiavelli

INTRODUCTION:

Growth 1Too many organizations in our industry --- at this moment --- are straining to grow --- without proper support, and willingness to change how they are structured.

Strains, cracks….and breaks --- are showing-up --- at worst possible moments.

At a Wide-Format Peer Group Organizational Meeting, our Agenda guided us to discuss a series of generally common conditions --- that tend to be expensive --- in the short term, in the long term --- or both:

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