Published Articles

Life Is An Echo

Published Articles
Published in

American Printer

on November 3, 2016

By Sid Chadwick,Chadwick Consulting, Inc.

“Life is an echo. What you send out --- you get back. What you give --- you get." ……………….Anonymous

INTRODUCTION: 
What is your answer to God, who asks,

“We have too many commercial printing companies and publishers --- wasting too many good people’s time and resources….Sales Reps don’t know what their company can produce, and are not held accountable…… Companies do not appreciate the value of specialization, differentiation, or educating their customers. Employees receive few written instructions, and do now know their president’s plans for performance improvement. Improving profitability is not pursued with passion…… Why should I allow your company to continue?

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Do Customers, Employees, and Suppliers…. Want You To Prosper In Business…? .........And…….. Why is that important…?

Published Articles
Published in

American Printer

on October 27, 2016

By Sid Chadwick, Chadwick Consulting, Inc.

“It’s too late to close the stable door…. after the horse has bolted.” …..French Proverb

INTRODUCTION :
Not all that long ago I learned that one of our industry’s icons --- a major supplier --- is “splitting into two companies”. However….. it is --- already --- a public corporation.

Such announcements seem to “breathe” that this particular company has “unresolved, continuing internal and external problems” --- and wants to --- “separate the good wheat --- from the chaff.”

Unresolved IssuesIn about the same period of time, I hear --- unsolicited --- from more than one client --- that this particular equipment supplier --- is not keeping its commitments, not providing the “Service” customers expected and counted on --- and&he

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What Do Our Personnel Know……Why Is That Important…?

Published Articles
Published in

American Printer

on October 20, 2016

By Sid Chadwick, Chadwick Consulting, Inc.

“Diamonds are nothing more than chunks of coal… that stuck to their jobs” …Malcolm Forbes

INTRODUCTION: 
The value of experienced, reliable personnel --- is increasing, significantly.

There seem to be fewer skilled, experienced personnel available as our economy --- incrementally improves. There seems to be increased competition for them --- as our economy incrementally improves.

 

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S…I…B…T…N……?

Published Articles
Published in

American Printer

on September 29, 2016

By Sid Chadwick, Chadwick Consulting, Inc.

“I thought you did a fantastic job…. I’m glad I was able to come…as it was the highlight of GraphExpo for me….” ……Steve Crowe, OWP President, sent to Doug Grant, President and CEO of Westamerica Communications --- for his GRAPH EXPO Executive Outlook 2016 Keynote Presentation.GRAPH EXPO Executive Outlook

INTRODUCTION: 
Pearls of wisdom from Doug Grant --- whose WestAmerica Communications company has tripled its revenues in less than five years:…and isn’t slowing down:

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Faster… Lower Cost… More Effective… Performance Development

Published Articles
Published in

American Printer

on September 21, 2016

By Sid Chadwick, Chadwick Consulting, Inc.

“Others have been here before me, and I walk in their footsteps. The books I have read were composed by generations of fathers and sons, mothers ad daughters, teachers and disciples. I am the sum total of their experiences, their quests. And so are you….” …………….Elie Wiesel

INTRODUCTION: 
HiringPlant and Production department discussions (there were eighteen owners, plant managers, and supervisors --- participating) --- repeatedly --- seemed to come back to the same themes:

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Faster… Lower Cost… More Effective… Performance Development

Published Articles
Published in

American Printer

on September 21, 2016

By Sid Chadwick, Chadwick Consulting, Inc.

“Others have been here before me, and I walk in their footsteps. The books I have read were composed by generations of fathers and sons, mothers ad daughters, teachers and disciples. I am the sum total of their experiences, their quests. And so are you….” …………….Elie Wiesel

INTRODUCTION: 
HiringPlant and Production department discussions (there were eighteen owners, plant managers, and supervisors --- participating) --- repeatedly --- seemed to come back to the same themes:

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Performance Options… You Didn’t Know…… Existed……!

Published Articles
Published in

American Printer

on September 14, 2016

By Sid Chadwick, Chadwick Consulting, Inc.

“Your time is limited….so don’t waste it living someone else’s life” ……Steve Jobs

INTRODUCTION: 
Attendees - Eyes Wide OpenOur Pressroom Performance Workshop left attendees --- with their eyes --- “re-opened” --- “wide-open”.

Two attendees had been requested from each attending organization --- and varied from --- company Presidents (there were two) ---- to Plant Managers --- to Pressroom Managers --- to Lead Pressmen --- and --- one --- “Pressroom Technician”.

Candor, and confidentiality --- were requested. “What gets said in these sessions, stays in these sessions.”

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What Does Preparing To Win… Look Like…?

Published Articles
Published in

American Printer

on September 8,2016

By Sid Chadwick, Chadwick Consulting, Inc.

"All things are difficult…..before they are easy" …………Thomas Fuller

INTRODUCTION :
Football season is finally back with us, and the old cliché, “You play the game…. like you practice”……… has already been televised in the first week of collegiate games.

My general observation is that….we do not practice “Role Playing”…. in our companies --- for anything.

OpportunityYet, there are situations when how an individual initiates or responds in a communication…. leads to either a win…. or a missed opportunity --- that probably won’t return. (If a senior manager starts documenting and tracking th

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Where We Are Going…..

Published Articles
Published in

American Printer

on September 1, 2016

By Sid Chadwick, Chadwick Consulting, Inc.

“Trust yourself….You know more than you think you do.”……….…Benjamin Spock

INTRODUCTION: 
This is about the future…possibly….. your future…and….my future…..

Trust YourselfOur industry is in need of new models --- for accelerating our pace of change, and prosperity. (Going forward, if recent past is any guide, we can expect to be changed more by what’s outside our industry, than by what is initiated --- inside our industry.)

What we have now……generally….isn’t working…..

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Unbelievable …..But….Too Often…True…….!

Published Articles
Published in

American Printer

on August 25, 2016

By Sid Chadwick, Chadwick Consulting, Inc.

“ ‘Why did I have to call four-times…. leaving a message each time….. before someone returned my call…?’ ....from our client’s now single-largest customer, during their recent first Press Check production run, as relayed to me by their Plant Manager…. who did…. personally….return the call…”

Return CallsINTRODUCTION : 
That Plant Manager told me he called that “unknown caller” back, rather than hand it off… again…. to a CSR… (recognizing the name and number….again)… because of a purposeful discussion at our recentPlant Manager’s Peer Group Meeting, conducted in Oregon.

One of our messages in that Peer Group discussion to attending Plant Managers:

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